image of shipment containers representing supply chain of a business

Six Ways Businesses Can Take Care of Their Supply Chain During a Pandemic

When things work out as planned, it feels as if you are on the right track!

For example, customers walk into a store and immediately find what they were looking for or they place an order online and receive the delivery within a couple of days.

Customers have become used to this level of comfort offered by most businesses. However, when supply chains are disrupted due to local and global events like the COVID-19 pandemic, established processes can go right out the window.

Supply chain disruptions tend to be challenging for both businesses and customers. This makes it crucial to have a disaster recovery plan in place to ensure business continuity.

At Doorway Services we have put together a list of 5 ways you can address the supply chain issues during a pandemic.

Let’s take a look!

1. Be Transparent with Your Customers

At Doorway Services, we firmly believe that open communication with customers is key at a time when observing social distancing is crucial. 

You have to be transparent about the waiting period and the reasons for the delay. This will ensure that your customers are on the same page as you are. If you are running out of stock, have changed the delivery speed, or are reducing the number of purchases, share the details with your customers as soon as possible.

Your communication doesn’t have to be limited to just your customers. Make sure you are consistently in touch with your team and other distribution partners as well to ensure that the supply chain is as smooth as it can be. 

2. Analyse Every Critical Element of Your Supply Chain

Present supply chains have a ‘one-size-fits-all’ design, assuming that materials are available for production on a global scale. Though it has created an inexpensive ‘Cost to Serve’ model, the current pandemic has thrown a huge curveball on the logistics industry.

As a business, you need to figure out what’s necessary for workflow continuity along with the origin of supply. You also have to streamline the capacity of your supply chains with dynamic operational capability.

For instance, for an automatic door installation company such as ourselves, we’ve had to look at diversifying our product range to meet demand, whilst also ensuring we don’t compromise quality. 

When you stick to a single source to reduce your expenses, it affects your customers as they aren’t directly linked to the vendor; but you are. To avoid this, consider looking for suppliers situated at various locations to easily reroute your shipments.

3. Evaluate Stock Availability

It is important to have a complete list of your available stock at all times! Having a comprehensive understanding of your inventory is crucial especially when the supply chain has disruptions to deal with.

It will be a good idea to physically check the available stock and audit not just the number of completed products, but also the required spare parts and components to ensure your production is up and running!

4. Determine Logistical Flexibility

You have to be flexible now more than ever.

Determine the areas where it’s possible for you to hit the brakes and opt for an alternative delivery channel or slower delivery time.

This also takes you back to the significance of open communication. Ensure that you’re reinforcing the bond with your suppliers and appreciating the efforts they have been putting in to help you maintain business efficiency.

5. Adopt a People-First Approach

As a business owner, it is essential to have a people-first approach, especially during this period of uncertainty. As far as the supply chain is concerned, you need all hands on deck. Irrespective of whether you’re an automatic door supplier or essential service provider, the safety and health of your customers and employees has to be prioritised.

Allow your employees to work from home wherever possible and execute a proper communication plan within your company. This will ensure your staff is well-informed which means you can prevent major supply chain disruptions. Prepare your suppliers for the work procedures so they are ready to deal with the surge in demand that’s likely to happen once things go back to normal.

6. Plan Your Response Beforehand to Steer Through Disruptions

Local and global events as a result of the COVID-19 pandemic are unpredictable. It is therefore important to have a long term plan in place as it helps you cushion the impact of Coronavirus and other similar crisis.

As a business, you need to have a contingency plan in place as you carefully assess the potential risks at hand. This way, you will be more than prepared to stabilise business functions as you adjust to the new normal!

Similarly, once the pandemic is behind us,  we all will have to embrace innovative ways to ensure business continuity and the safety of your employees. You can get automatic sliding doors installed by professional door installers, as this will help curb the spread of COVID-19 and other diseases. 

Doorway Services for Commercial Door Installation

We are professional commercial door suppliers and installers offering bespoke services to businesses of all sizes.

Give us a call now, to know more about the door installation, servicing and repair services we offer!

image representing how businesses have team meetings

How Businesses Can Deal With The Effects Of Covid-19

The outbreak of the coronavirus has taken the global economy by storm. Many businesses have found themselves in a period of volatility and uncertainty with long-term consequences that are hard to assess and evaluate. Whilst the government is doing everything they can to ease the uncertainty, a lack of concrete information has led many businesses to dial back for the time being.

Given how we have had time to come to terms with the ‘new normal’, there are ways for businesses to adapt and prepare themselves for new customer behaviour

Each industry and business niche has its own set of unique challenges which makes it impossible to apply a one-size-fits-all strategy to cope with the effects of COVID-19. However, there are some common measures that businesses from all sectors can take to develop a crisis response model that’s foolproof and reliable. 

Let’s take a closer look at these measures!

1. Build a Crisis Management Team

Create a team of key-decision makers that’s not just limited to the company’s leadership. Include members from employee representatives, HR, operations, corporate functions and communications. This should be a dedicated team that is empowered to make decisions and execute them quickly as per the changes in the market.

2. Employee Safety and Protection

Get on top of making arrangements for employee protection and safety by implementing strict measures for hygiene. This includes allowing work from home, remote working, travel freeze and other measures that promote social distancing. Your people are your most valuable asset, so ensure that you take the necessary steps to ensure their safety. 

3. Conduct Regular Reviews

Given how unpredictable the situation is, it is important to regularly review processes, as you amend and update contingency plans for your business. The circumstances are highly unprecedented and fluid so ideas that worked before may not be as effective in the current scenario. It is very likely that in the coming months, the situation will remain more or less the same. Being flexible with your business plans is your best bet.

4. Stay Updated

Set up an information mechanism that allows you to compile accurate information that’s up to date and gathered from trusted sources. Once you have the necessary information, ensure that you pass it on to the concerned business departments so that you can continue working with what you have. In addition, being updated will eliminate the risk of misinformation which can negatively impact your business decisions.

5. Response to Emergencies

Ensure that your business has the necessary means and capacity to address emergencies quickly. The response to such incidences should be structured and deliberate, free from any knee-jerk reactions. Considering that these situations will be urgent, the response shouldn’t be delayed and influenced by external factors. 

6. Evaluate the Risks at Hand

Take into account the immediate risks your business is exposed to especially with regards to third-parties like human resources, supply chain, business partners, and manufacturers. Assess where your business stands and look for alternate options.

7. Be Systematic and Positive

See that you maintain a rather open, clear and transparent line of business communication with your stakeholders, clients, employees and everyone that either directly or indirectly are associated or affected by your business. This is an important step to take as it will go a long way in building a high level of confidence and trust between your company and your partners.

8. Awareness at Every Level 

Ensure that your entire business both at a local and global level is aware of the development measures being taken to address and deal with a pandemic in the best possible manner. It is equally essential to readjust and review your business plans as you update your company’s strategy to deal with the crisis at hand.

To Wrap It Up

At such a time, it is important that panic, misinformation and hasty decisions must be avoided at all costs. In every period of adversity change in the market and the economy is inevitable. It brings with it a new set of risks and challenges which pave the way for new business opportunities and innovation. It also gives you the time to review your current situation and come up with remedial solutions. For instance, automatic door installation is necessary to promote personal hygiene and social distancing for businesses especially when normal work schedule resumes.

Similarly, focusing more on digitising your processes will benefit you long term. Simply put, as a company the sooner you single out the potential threats as a result of COVID-19 the better your chances of coping with it as you embrace and adopt new ways to conduct business. 

Doorway Services for Business Door Installation & Repair

Once things go back to normal, you will have to survey your business building and see how you can fortify it for the safety of your employees. With automatic doors, you can promote social distancing and avoid the spread of diseases.

Doorway Services are professional automatic door installers and suppliers who can cater to bespoke business needs. 

Get in touch with us today to know more!